WHO WE ARE?
Realeads is committed to protecting the personal data of customers / users of Realeads products and services, as well as personal data in all situations in which personal data processing takes place, in this context, prepared by this Policy, which underlies the your commitment to respect the rules of personal data protection.
WHY THIS PERSONAL DATA PROTECTION POLICY?
This Policy is intended to make known to Customers / Users the general rules for the processing of personal data, which are collected and processed in strict respect and compliance with the provisions of personal data protection legislation in force at any given time, namely the Regulation. (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“RGPD”).
Realeads respects best practices in the field of security and protection of personal data and has taken the necessary technical and organizational measures to comply with the RGPD and to ensure that the processing of personal data is lawful, fair, transparent and limited. to authorized purposes.
Realeads is committed to the protection and confidentiality of personal data and has taken the measures it deems appropriate to ensure the accuracy, completeness and confidentiality of personal data, as well as all other rights of its holders.
The rules set forth in this Data Protection Policy complement the provisions on the protection and processing of personal data set forth in the contracts that Customers / Users enter into with Realeads, as well as the rules set out in the terms and conditions governing the offer, various products and services and which are properly advertised on the website.
WHAT DOES THIS DATA PROTECTION POLICY COVER?
This Data Protection Policy applies solely to the collection and processing of personal data for which Realeads is responsible for its processing, within the scope of services and products made available to its Clients / Users and in all situations in which a processing occurs of personal data by Realeads.
The Realeads website may include links to access other websites that are unrelated to Realeads. The making of such links is made in good faith and Realeads cannot be held responsible for the collection and processing of personal data made through such websites, nor Realeads assumes any responsibility for such websites, including their accuracy, credibility and functionality. available in them.
WHAT IS PERSONAL DATA?
Personal data is any information, of whatever nature and whatever its medium, including sound and image, relating to an identified or identifiable natural person.
An identifiable person shall be deemed to be identifiable, directly or indirectly, in particular by reference to a name, identification number, location data, electronic identifiers or one or more specific elements of their physical, physiological, genetic identity, mental, economic, cultural or social.
WHAT IS PERSONAL DATA PROCESSING?
The processing of personal data consists of an operation or set of operations performed on personal data or personal data sets, by automated means or not, namely the collection, registration, organization, structuring, conservation, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, deletion or destruction.
WHO IS RESPONSIBLE FOR DATA PROCESSING?
The entity responsible for the processing of personal data is Realeads itself which determines the purposes and the means of processing them.
For this purpose, if the data subject needs to contact the data controller, he / she may do so through the means and contact details below:
Through the Realeads website
WHO IS THE DATA PROTECTION CHARGER?
The data protection officer plays a relevant role in the processing of personal data by, inter alia, ensuring that data processing complies with existing legislation, checking compliance with this Data Protection Policy and setting clear rules for the processing of personal data. processing of personal data, ensuring that all who entrust you with the processing of your personal data are aware of how Realeads treats them and what rights they enjoy in this regard.
Thus, the holders of personal data, if they wish, may address a communication to the Data Protection Officer, concerning matters related to the processing of personal data, using the contact details at Realeads.pt/contacts.
WHAT ARE THE TYPES OF PERSONAL DATA HANDLED?
Realeads, in the scope of its activities, processes the personal data necessary for the provision of services and / or supply of products, as well as, at the social intervention level, treating data such as name, address, telephone number. and the email address as more detailed information is made available to holders of personal data.
Without prejudice to compliance with legal rules on the retention and transmission of data for the purposes of investigation, detection, prosecution of serious crimes, as well as other legally required treatment, traffic data, geographical location, profile and or consumption. Customer / Users will be handled by Realeads to the extent that they are required for the respective provision of the services. Thus, based on location, profile and / or consumption, the Client / User will have access, in particular, to specific service features, content suggestions and proximity information services.
Location information may also be recorded and transmitted to organizations with legal competence to receive emergency calls for answering incoming calls.
Personal data, traffic, geographic location, profile and / or consumption are also processed for marketing purposes or for disclosing offers of Realeads goods or services, if the respective owner has authorized it.
Personal data will also be processed, if the holder has authorized it, for the purpose of the dissemination of information services and lists within the scope of the universal service, including transmission to third parties for publication of said lists and provision of information services.
If there is a prior consent of the Client / User, it may be withdrawn at any time, without, however, the legality of the treatment based on the prior consent given being compromised.
WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
Realeads collects your personal data, including by telephone, in writing and through the website, ensuring, where necessary, the prior consent of the data subject.
Some personal data are indispensable for the performance of the contract and, in case of lack or insufficiency thereof, Realeads will not be able to make the product or service available.
If the owner of the personal data is not a Realeads Customer / User, the respective personal data will only be processed when it becomes available, namely by subscribing to newsletters, in which case the rules of this Data Protection Policy will apply.
The personal data collected may be processed by computer and in an automated or non-automated manner, guaranteeing in all cases the strict compliance with the personal data protection legislation, being stored in specific databases created for this purpose and under no circumstances. the data collected will be used for a purpose other than that for which it was collected or given the consent of the data subject.
WHO ARE THE RECIPIENTS OF PERSONAL DATA?
Notwithstanding the recipients indicated throughout this Data Protection Policy, Realeads may communicate Client / User personal data for the purpose of complying with legal obligations such as law enforcement, judicial, tax and regulatory entities.
WHAT ARE THE PURPOSES OF THE PROCESSING OF PERSONAL DATA?
In general, the personal data collected is based on and intended for the management of the contractual relationship, the provision of the contracted services and the adaptation of the services to the needs and interests of the Client / User. Realeads may also, as long as legally permissible, use the personal data provided by the holder for other purposes, such as sending suggestions, disseminating brand institutional information, making known campaigns, promotions, advertising and product news and / or Realeads services, as well as for conducting market research or evaluation surveys.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
The length of time for which personal data is stored and stored varies according to the purpose for which the information is processed.
Indeed, there are legal requirements that require us to retain data for a minimum period of time. Thus, and where there is no specific legal requirement, data will be stored and retained only for the minimum period necessary for the pursuit of the purposes that motivated its collection or further processing, as defined by law.
WHAT ARE YOUR RIGHTS WHILE HOLDING?
As holders of personal data, Customers / Users are guaranteed at any time the right of access, rectification, updating, limitation and deletion of their personal data (except for data that are indispensable for the provision of services by Realeads duly identified in Form as being compulsory or in compliance with legal obligations to which the controller is subject), the right of objection to Realeads’ use of them for commercial purposes and withdrawal of consent without compromising the lawfulness of the treatment consent, as well as the right to data portability.
HOW CAN YOU ACCESS, RETIFY, UPDATE, LIMIT, DELETE, PURPOSE TO TREATMENT OF YOUR PERSONAL DATA, OR REMOVE CONSENT?
Without prejudice to the provisions of the RGPD, the personal data subject may do so, directly or upon written request, addressed to the controller, through the contacts provided for this purpose, as well as other contacts provided by Realeads.
HOW CAN YOU OPPOSE THE RECEIPT OF CONTACTS FOR MARKETING PURPOSES?
Realeads may promote dissemination actions to its Customers / Users of new products or services, namely through telephone, email, SMS, MMS or any other electronic communications service, if the personal data subject has given the respective data. consent.
If the data subject does not wish to continue to receive such communications, he may at any time withdraw his consent to the use of his data for marketing purposes.
HOW CAN YOU COMPLAIN?
Notwithstanding being able to make complaints directly to Realeads, through the contacts made available for this purpose, the Client / User may complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by it. entity for that purpose.
WHAT STEPS DOES REALEADS TAKE TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?
Realeads is committed to ensuring the protection of the security of personal data made available to you, having approved and implemented strict rules in this regard. Compliance with these rules is an obligation on all who legally access them.
Bearing in mind the concern and commitment shown by Realeads in the defense of personal data, a number of technical and organizational security measures have been taken to protect the personal data made available to it against its dissemination, loss, misuse, unauthorized alteration, treatment or access, as well as against any other form of unlawful treatment.
In addition, third parties who, in the context of providing services, process the personal data of the Client / User on behalf of and on behalf of Realeads, are required, in writing, to take appropriate technical and security measures which, in each case. comply with the requirements of the legislation in force and ensure the rights of the data subject (in particular the protection of privacy and personal data of Customers / Users).
In this regard, on the Realeads website, personal data collection forms require encrypted Browser sessions and all personal data provided is securely stored on Realeads systems, which in turn are located on the Realeads server, in order to covered by all physical and logical security measures that Realeads believes are indispensable for the protection of personal data.
Notwithstanding the security measures taken by Realeads, Realeads warns all Internet surfers that they must take additional security measures, including ensuring that they use an up-to-date PC and Browser in terms of properly configured security patches, with active firewall, antivirus and antispyware and make sure of the authenticity of the websites they visit on the internet, and should avoid websites whose reputation they do not trust.
IN WHAT CIRCUMSTANCES IS COMMUNICATION OF DATA TO OTHER ENTITIES (THIRD PARTIES AND SUBCONTRACTED)?
Realeads may use third parties to provide certain services. Sometimes the provision of these services implies access by these entities to personal data of Customers / Users. When this happens, Realeads takes appropriate measures to ensure that entities having access to the data are reputable and offer the highest guarantees at this level, which is duly established and contractually agreed between Realeads and (s). ) third entity (s).
Accordingly, any entity subcontracted by Realeads will treat the personal data of our Customers / Users on behalf of and on behalf of Realeads and by taking necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, diffusion or unauthorized access and against any other form of unlawful treatment.
In either case, Realeads remains responsible for the personal data made available to you.
IN WHICH CIRCUMSTANCES DO WE TRANSFER YOUR PERSONAL DATA?
The provision of certain services by Realeads may involve the transfer of your data outside Portugal, including outside the European Union or to International Organizations.
In such a case Realeads will strictly comply with applicable legal provisions, in particular as regards the determination of the suitability of the country (ies) of destination with regard to the protection of personal data and the requirements applicable to such transfers, including, where applicable. , the conclusion of appropriate contractual instruments that guarantee and respect the legal requirements in force.
HOW CAN YOU KNOW ANY CHANGES TO PERSONAL DATA PROTECTION POLICY?
Realeads reserves the right to make adjustments or changes to this Personal Data Protection Policy at any time, and these changes are properly publicized on the various Realeads communication channels.
COOKIES POLICY
WHAT ARE COOKIES?
Cookies are small software tags that are stored on access devices through the browser, retaining only information related to preferences and not including personal data as such.
WHAT ARE COOKIES FOR?
Cookies serve to help determine the usefulness, interest and number of uses of websites, enabling faster and more efficient browsing, eliminating the need to repeatedly enter the same information.
WHAT KIND OF COOKIES ARE THERE?
There are two cookie groups that can be used.
Permanent cookies – These are cookies that are stored at the browser level on access devices (PC, mobile and tablet) and are used whenever you make a new visit to the Realeads website. They are generally used to direct navigation to the user’s interests, enabling them to provide a more personalized service.
Session cookies – These are temporary cookies that remain in the browser cookie file until you leave the website. The information obtained by these cookies serves to analyze web traffic patterns, allowing you to identify problems and provide a better browsing experience.
WHAT DO WE USE COOKIES FOR?
Strictly Necessary Cookies – Allows you to browse the website and use the applications, as well as access secure areas of the website. Without these cookies, the required services cannot be provided.
Analytical Cookies – These are used anonymously for the purpose of creating and analyzing statistics to improve the functioning of the website.
Functionality cookies – Store user preferences regarding the use of the site so that you do not have to re-configure the site each time you visit.
Third-party cookies – Measure the success of applications and the effectiveness of third party advertising. They can also be used to customize a widget with user data.
Advertising cookies – Target advertising to the interests of each user to target advertising campaigns to the users’ tastes and limit the number of times they see the ad, helping to measure the effectiveness of advertising and the success of the website organization.
HOW CAN YOU MANAGE COOKIES?
All browsers allow you to accept, decline or delete cookies, and also inform you whenever a cookie is received, namely by selecting the appropriate settings in your browser. You can set cookies in the “options” or “preferences” menu of your browser.
Note, however, that disabling cookies may prevent some web services from functioning properly, partially or totally affecting website navigation.